Hotel Policy
Please read our check-in, check-out, guest rules, and cancellation policy before planning your stay.
Check-In
From 1:00 PM, subject to room availability.
Check-Out
Until 12:00 Noon for all hotel guests.
Guest Rules
Valid identity proof is required at check-in.
Stay Guidelines
Important information for a smooth and comfortable stay with A Group of Horizon Hospitality.
Check In & Check Out
- Check-in time is 1:00 PM.
- Check-out time is 12:00 Noon.
- Early check-in is subject to availability.
- All guests are requested to present valid proof of identity at the time of check-in.
- Smoking is not allowed in rooms, dining areas, and reception area.
- Children below 6 years are complimentary without extra bedding.
- Pets are not allowed inside the hotel.
Travel Note:
Himachal Pradesh rules previously required an ICMR approved Covid-19 negative certificate not more than 96 hours old and minimum booking for 2 days for out-of-state visitors. Please confirm current travel requirements before arrival.
Cancellation Policy
| Cancellation Time | Refund |
|---|---|
| Before 10 days of check-in date | 90% Refund |
| Between 7 to 10 days | 75% Refund |
| Between 72 hours to 7 days | 50% Refund |
| Within 72 hours, no-show, or early checkout | Non-refundable |
Important:
Cancellation, refund, and early checkout requests are subject to hotel confirmation and booking terms.
Important Information
Please keep these points in mind before arrival.
Valid ID Required
Guests must carry valid identity proof for check-in verification.
No Smoking Areas
Smoking is not permitted inside rooms, dining areas, or reception.
Child Policy
Children below 6 years are complimentary without extra bedding.
Need Help With Booking?
Contact our hospitality team for availability, pricing, and reservation support.